JOB DESCRIPTION This seasonal, contract position is ideally suited for individuals with the flexibility to adjust their schedules from part time to full time based on seasonal needs, emphasizing availability during our peak season from September to November. Candidates must be available from 8 AM to 5 PM in their local time zone, Monday through Friday. Your commitment to

Perform as a key contributor in an engineering team that builds and supports customer facing products that provide innovative solutions to challenging business use cases. Diagnose and correct existing system and operational problems. Actively participate in architectural design, system analysis, and programming activities on application software; this may often require in

In a group setting or one on one, compares and contrasts dental plans in order to assist customers with determining the best plan to meet their needs. In some cases, may be required to guide customers into making a decision when Delta Dental is offered on a voluntary basis. Provides customers with printed plan information and answers any questions about the plans offered.

Provides leadership and oversight to ensure the successful delivery of portfolio level outcomes that will require coordination across various program and project managers, and/or release train engineers and scrum masters Works collaboratively with Product Management Directors & Technology Directors within a Portfolio to develop execution strategies and plans for deliverin

Provides HR consulting in the areas of organizational effectiveness and design, employee engagement/employee experience, workforce planning/talent acquisition, change management, performance, and talent management. Drives development and alignment of people strategies, tactics, programs, and practices to enable business strategies, priorities and/or minimize risks. Establ

Drives the recruitment, evaluation, motivation, development and performance of team members Develops policies, procedures, and standards in compliance with industry best practices and optimizes operational activities to drive efficiency and achieve continuous improvement while supporting customer service agreements Monitors and oversees initiatives and deliverables includ

Analyze and respond to complex telephone and written inquiries regarding eligibility, benefits, claims status, policies and procedures to office professionals, groups, covered members and brokers, providing superior customer service at all times. Expediently access reference materials to analyze and determine appropriate responses to inquiries, ensuring timely, one call r