Apply an understanding of ShareFile products, sales methodology, processes, prospecting techniques, and customer base to sell to end users. Invest time and effort into learning and practicing prospecting techniques, while following up on inbound leads, qualifying, solution selling, negotiation and closing sales. For existing customer base, call on and develop relationship

Better work begins at ShareFile ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you your ideas, your inspirations, your aspirations, your initiative and leadership gives us the space to explore and the feedback to help us grow. And t

Drives ShareFile product renewal opportunities with customers and partners. Generates quotes and processes renewals for current and expired customers Documents and tracks customer inquiries and coordinates appropriate responses to drive high customer satisfaction Generates and analyzes licensing reports to maximize revenue associated with renewals and new product opportun

Manage a global cross functional corporate editorial calendar covering all internal and external corporate communications activities Plan, edit, write, and design clear and compelling content for a variety of internal communications channels. Support production and delivery of our channels, including our intranet, global newsletter, functional and company wide all hands,

Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! We are now going back to our roots as a standalone business unit to focus on our SaaS business an area where we see growth potential. This business unit is unique, and we certainly aren't afraid to stand out from the crowd

Better work begins at ShareFile ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you your ideas, your inspirations, your aspirations, your initiative and leadership gives us the space to explore and the feedback to help us grow. And t

Primary evangelist of CSG value and opportunity w/in assigned partners Ensure integration of CSG priorities and strategies into partner's GTM approach Develop, execute and ultimately accountable for joint business planning and mutually beneficial outcomes within partner base Ensure partners are strategically enabled on CSG products and GTM' orchestrate (w/enablement team,

MSP/ISV management across dedicated set of customer accounts. This includes establishing strong communication with Executive sponsors and key stakeholders within the assigned customers. Ensure Customer Retention and Expansion within dedicated MSP customers by leveraging CSG resources to ensure customer satisfaction and technical performance and continuously articulating t

As a member of the Commercial Portfolio team, your responsibilities will include creating strategic engagement plans to be provided to the applicable sales account teams to fulfill and build on. Depending on the opportunity needs, your role may be client facing, where you will be expected to manage the end to end Deal Cycle for strategic, large, complex or highly competit

Better work begins at ShareFile ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you your ideas, your inspirations, your aspirations, your initiative and leadership gives us the space to explore and the feedback to help us grow. And t

Responsibility CSP bookings across dedicated customer base Delivery of key reports, sales forecasts, and pipeline analysis Manage negotiations of MSP 2.0 transition opportunities and expansions Work with MSP customers to understand their business needs and drivers to identify expansion opportunities for CSG solutions Build a network of stakeholders and executive sponsors

CSP correction for req # R100981 About Us Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud based products to get work done fr

Handle high priority and urgent tickets with precision while ensuring adherence to Service Level Agreements (SLAs) aligned with business objectives. Respond to requests from sales representatives via cases, following pre established procedures and guidelines. Proficiently document and track tickets, coordinating appropriate responses with a customer centric approach. Demo

The Senior Employee Relations Representative is responsible for investigating and resolving employee relations that are moderate to complex complaints and conflicts in the workplace. You will work with our HR Business Partners and Managers to administer the Corrective Action Process, investigations and other ER cases. This role serves as an advisor to managers and senior

Provide technical support for Jaspersoft products for our enterprise customers during the PST business hours, with a Salesforce based ticketing system as the primary communication platform Provide phone/email/Webex consultation to debug customer problems of medium and high complexity Escalate cases to the Support management and/or the Engineering team to create workaround