Posted Oct 4, 2023 Weekly Hours 40 Role Number 200499172 Come and join a global team of dedicated Wireless Technologies professionals who use our skills and expertise to ensure Apple's wireless facilities and test labs are at the forefront of new innovations. We are looking for a creative, practical and collaborative person with right skillset and experience to manage day

Under the supervision of the Call Center Management, the Call Center Lead primarily oversees, provides leadership and training for all Call Center staff. Duties include receiving and routing calls according to departmental protocols, completing EPIC Cadence registration, scheduling appointments and procedures, updates and oversees standard work for call center agents and