Customers expect our networks to perform at a high level all the time. That's where you come in. You will investigate, evaluate and resolve network and data performance issues to ensure optimal and reliable service for our customers. The work you'll be doing will directly impact customer satisfaction and help keep us ahead of the competition. Evaluating service performance

Description % of Time Spent Provide routine and non standard/complex transaction processing services (e.g., purchases, redemptions, exchanges, transfers, systematic plans, etc.), maintenance services (e.g., change of address, beneficiary, etc.), and new account establishment following defined policies and procedures to mutual fund shareholder accounts. Ensure proper docum

Position Description provide data entry support in spreadsheets, reports and business enterprise resource planning system (SAP). Contacts Vendors with open purchase orders to reschedule out and/or cancel as needed and creates nonstock purchase orders for services. Assists with supply chain management projects to improve overall efficiency of the department. Performs all op