Teller
San Antonio, TX 
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Posted 11 days ago
Job Description
Teller

Date: May 8, 2024

Location: San Antonio, TX, US, 78205

Company: CPS Energy

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

Pay Grade

09

Deadline to Apply: May 22, 2024

Position Summary

Receives payments from customers for bills rendered, cash checks within assigned limits, posts customer transactions, balanced daily transactions and handles routine customer inquiries.

Tasks and Responsibilities
  • Accurately collects, processes and safeguards all customer payments (cash and checks) from external and internal customers through the Wind Payment System in a timely fashion.
  • Ensures the accurate application of customer payments using an automated window payment system.
  • Accurately processes all employee and company checks.
  • Accurately processes cashier reimbursements.
  • Accurately collects and processes storeroom, garage/parking and agency recovery payments.
  • Maintains, secures, organizes and straps currency throughout the day.
  • Maintains, secures and balances all checks accepted throughout the day.
  • Balances and prepares daily Teller deposits in accordance with all balancing procedures.
  • Answer routine customer inquiries.
  • Directs customers to appropriate department for specialized services.
  • Open and closes the Teller Area in accordance with the End of Day procedure
  • Performs other duties as assigned.
Minimum Skills
Personal Computer Usage
Minimum Knowledge and Abilities
Experience in cash handling activities.
Possess a valid driver's license with a history of a safe driving record in accordance with CPSE policies, procedures, safety standards, and applicable laws and regulations
Ability to effectively communicate (written and verbal) at all levels of the organization
Demonstrated ability to multi-task various critical work assignments proactively and independently in a fast paced environment and in a professional manner.
Ability to possess and maintain a high degree of accuracy.
Consistently maintains a high degree of confidentiality and professionalism and communicates the importance of both to others
Ability to effectively use of a calculator/10-key.
Ability to work at all customer service centers as needed
Ability to work an adjusted schedule as needed to meet deadlines
Ability to work unscheduled overtime when needed
Preferred Qualifications

Bilingual desirable.

Competencies
Delivering High Quality Work
Demonstrating Initiative
Working Safely
Serving Customers
Adapting to Others
Building and Supporting Teams
Minimum Education
High School Diploma or GED
Required Certifications
Working Environment
Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator. Ability to travel between business related events. Work hours may be extended.
Physical Demands
Customer Contact

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.


Nearest Major Market: San Antonio

Job Segment: Power Plant, Energy

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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