We are now accepting resumes for our Learning and Development Supervisor role in California. The selected candidate will report to one of our three training centers located in San Diego, Los Angeles, or Oakland. This position is eligible for a hybrid work schedule. The ideal candidate for this role will have the skills and experience to fulfill the following job responsibilities and qualifications:

• Guide and develop team members.
• Responsible for supervising the day-to-day training functions and staff.
• Partner with business line owners for the development, discovery, and curation of content
• Plan, implement and evaluate learning interventions to achieve business objectives.
• Develop and apply standard, research-based evaluation methodologies for measuring training effectiveness and analyzing evaluation data.
• Adjust training programs to maximize effectiveness and execute those changes.
• Coordinate training schedules and development programs for associates.
• Develop, manages, and delivers training.
• Ensure compliance with legally and company mandated training requirements as required.
• Conduct needs analysis studies to assist with determine training needs.
• Train instructors in effective techniques for training.
• Conduct observations and drive documentation and analysis process for skills development expectations in support of performance and training needs.
• Optimize processes and uses good judgement to determine appropriate alternatives.
• Interview and provides input on hires and performance evaluations.
• Support the execution of organization-wide strategic initiatives.
• Other duties as assigned.

Qualifications:

Requires a college degree in Business, Communications, Organizational Development or a related field and 2+ years experience of organizational learning, leading and developing training teams, programs or other directly related experience.

• Supervisory or leadership experience required.
• A combination of education and experience may meet requirements.
• Knowledge of organizational learning, training programs, employee training, and facilitation.
• Strong customer service, problem solving, analysis and communication skills, both written and verbal.
• Ability to design and implement effective training and development solutions.
• Ability to evaluate and research training options and alternatives.
• Strong presentation and facilitation abilities.
• Ability to lead and train lower-level staff.
• Strong interpersonal skills and ability to build strong working relationships.
• Proficient with MS Office Tools, creating presentations, reporting and document publishing tools.
• Willingness and ability to travel to other facilities occasionally.
• Capability to do the work of the group.
• Ability to set and maintain high quality work standards.

Benefits:

* Medical, Dental and Vision Insurance - START DAY ONE!

* This position is eligible to earn a base salary in the range of $61,000 to $$89,500 annually depending on job-related factors such as level of experience and location

* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

* Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays

* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

* Mental health benefits including coaching and therapy sessions

* Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire

* Employee Ambassador preferred banking products