Admissions and Records Technician, Senior
Santa Barbara, CA 
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Posted 12 days ago
Job Description


Admissions and Records Technician, Senior


Salary: $63,129.00 - $76,932.00 Annually
Job Type: Classified Staff
Job Number: 083
Closing: 5/20/2024 11:59 PM Pacific
Location: Santa Barbara, CA
Department: Admissions & Records

Basic Functions

Under the direction of an assigned administrator, oversee and participate in the preparation, distribution, review, verification and processing of student petitions and grade, temporary, permanent, drop and positive attendance rosters during an evening shift; serve as a technical resource to students and personnel concerning student petitions, grades and instructor rosters, or requests for residency reclassification; maintain related manual and automated student records and files.

DISTINGUISHING CHARACTERISTICS:
The Senior Admissions & Records Technician may oversee office activities during an evening shift. Incumbents work independently in the preparation, distribution, review, verification and processing of student petitions and grade, temporary, permanent, drop and positive attendance rosters. The Senior Admissions & Records Technician may serve as the designated residency specialist during either shift.

The Admissions & Records Technician performs a variety of clerical duties involved in the review, verification and processing of student enrollment forms, applications and documents. Incumbents work under general supervision.

Representative Duties

ESSENTIAL DUTIES:
Oversee and participate in the preparation, distribution, review, verification and processing of student petitions and grade, temporary, permanent, drop and positive attendance rosters during an evening shift; assist in establishing and maintaining related timelines and priorities; assure related activities and transactions are completed in a proper and timely manner.

Disseminate and verify a variety of forms, applications and paperwork related to student petitions and instructor rosters; research, compile, assemble and verify related information as needed; review returned rosters for accuracy and completeness; notify students of petition resolutions and implement related recommendations.

Serve as a technical resource to students and personnel concerning student petitions, grades and instructor rosters; respond to inquiries and provide detailed and technical information concerning related activities, standards, priorities, time lines, requirements, policies and procedures.

At the request of the student and upon completion of required documents, meet with student to review current non-resident status and determine whether they may be reclassified from non-resident to resident; notify student of determination. Serve as technical resource to others on campus regarding residency-related issues and inquiries.

Prepare and maintain a variety of records, logs and reports related to students, petitions, grades, contracts, rosters, courses, repetitions, credits, advanced placement, adds, packets, drops, no-shows and assigned activities; establish and maintain filing systems and instructor grade packets.

Input, scan, update and modify a variety of student, grade and roster information in an assigned computer system; establish and maintain automated records and files; initiate queries and generate a variety of computerized reports, documents and materials; assure accuracy of input and output data.

Process student adds, drops, section changes, grade changes and corrections, substitutions, waivers, Credit By Exams, reinstatements and referrals; receive and respond to special requests from faculty and other departments; refer faculty and staff to other personnel and resources as appropriate.

Assist students and staff with registration, enrollment, residency and various other matters as needed; resolve related issues and conflicts; answer telephones; greet and assist students and other visitors; prepare and distribute a variety of correspondence related to assigned activities.

Monitor and maintain adequate inventory levels of student petition and roster supplies; order supplies as appropriate; prepare, duplicate, assemble and distribute documents, materials and packets; review, modify and make changes to roster and petition materials as needed.

Train and provide work direction and guidance to designated hourly employees; assign employee duties and review work for accuracy, completeness and compliance with established requirements and procedures.

Communicate with students, staff, faculty, administrators and various outside agencies to exchange information, coordinate activities and resolve issues or concerns.

Operate a variety of office equipment including a copier, fax machine, computer and assigned software.

Participate in a variety of special projects related to assigned activities as required; assist with testing computer system and application operations as directed.

Attend and participate in various meetings as assigned.

OTHER DUTIES:
Perform related duties as assigned.

Education and Experience

Any combination equivalent to: graduation from high school and three years increasingly responsible clerical experience working with student record-keeping, enrollment or related functions.

Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.

PREFERRED QUALIFICATIONS:
Bilingual English/Spanish
Ability to work evenings and weekends for special events
Experience working in higher education
Ability to multitask while also meeting schedules and task related deadlines.

WORKING HOURS: Monday - Thursday 9:00 am - 5:30 pm with some evening and weekend shifts; *Hours may vary*


Hours may vary, 12 months per year, plus fringe benefits; 6 month probation period. All work schedules and work assignments are subject to change based on the needs of the College.

SALARY INFORMATION:
The current salary schedule range for the Admissions & Records Technician, Senior is Salary Table 29, Range 28, $63,129-$71,437 Nine step salary range continues to a maximum of $76,932 . Initial placement based on experience with annual advancement to the next higher step.

Knowledge and Abilities

KNOWLEDGE OF:
Practices, procedures and techniques involved in the processing of student petitions and grade, temporary, permanent, drop and positive attendance rosters, and related forms and applications.
General standards, requirements, practices and procedures related to student adds, drops, section changes, grade changes and corrections, substitutions, waivers, reinstatements and referrals.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Interpersonal skills using tact, patience and courtesy.
Operation of a computer and assigned software.
Oral and written communication skills.
Basic principles of training and providing work direction.
Record retrieval and storage systems.
Record-keeping, filing and report preparation techniques.
Modern office practices, procedures and equipment.
Methods of collecting and organizing data and information.
Policies and objectives of assigned programs and activities.

ABILITY TO:
Oversee and participate in the preparation, distribution, review, verification and processing of student petitions and grade, temporary, permanent, drop and positive attendance rosters.
Serve as a technical resource concerning student petitions, grades and instructor rosters.
Utilize a computer to input and update data, maintain automated records and files, and generate computerized reports and documents.
Process student adds, drops, section changes, grade changes and corrections, substitutions, waivers, Credit By Exams, reinstatements and referrals.
Assist students and staff with registration, enrollment, residency and various other matters.
Prepare, duplicate, assemble and distribute documents, materials and packets.
Monitor and maintain adequate inventory levels of student petition and roster supplies.
Type or input data at an acceptable rate of speed.
Work independently with little direction.
Meet schedules and timelines.
Compile, assemble, verify and prepare data for records and files.
Complete work with many interruptions.
Communicate effectively both orally and in writing.
Establish and maintain cooperative and effective working relationships with others.
Operate a variety of office equipment including a computer and assigned software.

WORKING CONDITIONS:
ENVIRONMENT:
Office environment.
Constant interruptions.
Work swing shift or variable hours as assigned.

PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate a computer keyboard.
Hearing and speaking to exchange information.
Seeing to read a variety of materials.
Sitting or standing for extended periods of time.
Bending at the waist, kneeling or crouching to file and retrieve materials.
Reaching overhead, above the shoulders and horizontally.

GENERAL REQUIREMENTS (Upon Offer of Employment):
  • The selected candidate must be fingerprinted and tested for tuberculosis prior to the start of employment.
  • The Immigration Reform and Control Act of 1986 requires verification of identity and the right to work in the United States.
  • Selected candidates must be able to perform essential functions of the position with or without reasonable accommodations.
  • Proof of college coursework or degrees indicated will be required of selected candidates.
  • All offers of employment are subject to approval by the Board of Trustees.

APPLICATION PROCESS

REQUIRED APPLICATION DOCUMENTS:

(The following required documents must be submitted electronically via the online application system.)
  1. Online District Application form at
  2. Within the online application is a required supplemental question on diversity. The committee will be reviewing your answer as part of the screening process. Please take your time and answer the question thoroughly.
  3. Letters of reference are not required for this recruitment. Please do not submit reference letters within your online application.
  4. Within the online application, there is a required section to list five references. These references will be contacted if you are selected as a finalist for the position. These references should be able to critically assess your work qualifications and job performance

Additional Instructions:
If you experience technical difficulties attaching any of your documents electronically, please contact Human Resources for instructions. If you do not have a scanner, there are commercial facilities available to assist you with this process. All required documents must be submitted with your electronic application by the application deadline or your application will be considered incomplete and will not be considered.


Application Procedure:
To be considered for this position, a complete online application including all required application documents (listed above) must be submitted via
by the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. "See Resume" is not acceptable.

If you apply for more than one position, copies of all the required documents must be attached separately for each position. Applications and all documents submitted become the property of SBCC and are retained electronically.

Accommodation for Applicants with Disabilities:
If you are selected for an interview and need special services or facilities to participate in the interview, please contact Human Resources. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.

Selection Procedure:
SBCC is an equal opportunity employer committed to nondiscrimination on the basis of national origin, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics, consistent with applicable federal and state laws. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.

- EQUAL OPPORTUNITY - TITLE IX EMPLOYER



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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
3+ years
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