Duties and Responsibilities

• Enter NEW Purchase Orders (Global, OTG, 3rd Party Vendors, etc.)
• Process XML & EDI Orders.
• Forward Evolve, E&I, and GSA Purchase Orders to the appropriate team at corporate.
• Enter Parts-Express (w/cost.)
• Send QA Requests to Customer Care (in accordance with local GM's thresholds.)
• Initiate Addendum Process.
• Conduct final QA of Orders prior to release.
• Release Orders into Production.
• Cancel/Revise PO prior to release (on hold / QA Check.)
• Correspond with Secondary Review Team (credit hold.)
• Correspond with Proforma Team (CIA / deposit.)
• File Documents in accordance with local guidance.
• Additional Duties As Assigned.

Requirements

• Experience with Orders and customer servicing especially via phone and email.
• Ability to multi-task and adjust priorities dynamically to meet deadlines and changing goals.
• Superior verbal and written communication skills with a proven ability to solve problems effectively and efficiently.
• Strong attention to details, ensuring orders and deliveries are successful and any questions are handled properly.

Education

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience or military equivalent.

WHO WE ARE

The Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers, and customers.

Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China, and the UK.

BENEFITS

Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for):

Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD+D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k)

WHERE WE ARE

Global has distribution centers and showrooms located all across the USA + Canada.

Global USA Showrooms:

Atlanta | Chicago | Miami | NYC | Philadelphia| Phoenix | Washington DC

Global USA Showrooms + Distribution Centers:

Atlanta | Baltimore | Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle| Tampa

You can visit us at www.globalfurnituregroup.com.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Global Furniture Group is an Affirmative Action Contractor and Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

Global is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

This application will be considered for a period of 90 days. If you are not hired within that time period, your application will be deemed expired, and you will need to re-apply to be considered for future open positions with the company.

Global will not sponsor applicants for work visas.