Job Description:

• Perform quality investigations on Genesis, Hyundai or Kia(HMG) vehicles based on warranty claim analysis results and its severities
• Conduct field or on-site investigations to accurately define duplicating condition for quality problems related to all electrical systems

• Publish technical reports on electrical system evaluations and investigations to provide recommendations for HMG R&D and Quality teams for improvements
• Perform part failure analysis on electrical components to identify root causes and generate an investigation report to share the findings with the corresponding vendor(s) and other quality divisions
• Provide technical support and participate in various product evaluation programs with N.A. sales affiliates and assembly plants
• Work closely with vendors to investigate root cause of a problem and confirm effectiveness of countermeasure
• Provide engineering support to dealers (remote or onsite) for non-fixable problems by performing root cause analysis and providing methods of resolution.

• Study J.D. Power, Consumer Reports, and other Automotive Syndicated studies to identify market trends and benchmark competitors that are Best In Class

• Must be a self-starter with automotive background to solve various problems with minimal supervision
• Familiarity in Vector CANalyzer, oscilloscope, spectrum analyzer is a plus
• Knowledge or work experience in vehicle battery systems (12V, Hybrid, Plug-In & EV) is a plus
• Knowledge or work experience in ADAS or autonomous vehicle is a plus
• Travel up to 40% of time domestically and internationally
• Flexibility with travel (domestic and international) is required

Requirements:

• Bachelor's degree in Computer Science/ Mechanical Engineering / Electrical Engineering
• 1 to 7years of experience in the area of QA/QC, Quality Improvement, or Vehicle Quality Investigation & Root Cause Analysis
• Superior verbal and written communication skills
• Must have a Valid Driver's License and Satisfactory Driving Record