The Sales Assistant is responsible for providing administrative support and service to sales teams and customers and becoming a liaison to coordinate efforts between departments in order to expediently respond to a customer's need. Researches status of orders, resolves customer product and/or service issues for sales representatives, and provides ongoing customer and sales support with the end goal of positively affecting customer service and efficiency.
A. M. Castle & Co. has over 125 years of experience as a leader in the metals service center industry. We provide exceptional benefits including but not limited to medical, dental, vision, 401K match, disability benefits and tuition reimbursement.
PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES:
Essential Primary Responsibilities:
Physical Demands/Working Conditions:
MINIMUM QUALIFICATIONS:
Required Experience: Type, Skills, and Years:
Demonstrated ability to multitask
Computer literacy including proficiency with MS Office and internet-based programs
Advanced oral and written communication skills
High energy and the ability / willingness to learn and grow into Inside Sales Rep position
Required Education:
High school diploma or GED
Preferred Qualifications:
One year of customer service experience
Experience within sales support department
Metals industry experience
Past SAP/Oracle experience
We are an Equal Opportunity Employer
Please view Equal Employment Opportunity Posters provided by OFCCP
Company Overview: Founded in 1890, A. M. Castle & Co. is a global distributor of specialty metal and plastic products and supply chain services, principally serving the producer durable equipment, oil and gas, commercial aircraft, heavy equipment, industrial goods, construction equipment, retail, marine and automotive sectors of the global economy. Its customer base includes many Fortune 500 companies as well as thousands of medium and smaller-sized firms spread across a variety of industries. Within its metals business, it specializes in the distribution of alloy and stainless steels; nickel alloys; aluminum and carbon. Together, Castle operates service centers located throughout North America, Europe and Asia.