Description

Venice Family Clinic is a leader in providing comprehensive, high-quality primary health care to people in need with compassion, dignity, and respect. In November 2021, Venice Family Clinic merged with South Bay Family Health Care, uniting more than a century of experience helping patients regardless of their income, insurance, or immigration status. The organization now has more than 500 staff who serve 45,000 people from the Santa Monica Mountains through the South Bay. We have 17 locations plus 3 mobile clinics and an expansive street medicine program for people experiencing homelessness. Read more about us at: venicefamilyclinic.org Diversity, Equity, and Inclusion are core values of the Venice Family Clinic. We believe the professional and clinical environments are enhanced when diverse groups of people with diverse ideas come together. Use your expertise to grow your career while making a difference in the communities we serve. With guidance and direction from the Health Insurance Program Manager, the Senior Health Insurance (HIE) Specialist will provide high quality screening/enrollment to patients and provide advocacy accessing and utilizing services. The Senior HIE Specialist will: * Determine the degree of case urgency and create an appropriate resolution plan. * Use their knowledge of current Public Health Insurance and other public benefit programs (e.g. Cal Fresh/SNAP) to respond to clients and outside agencies regarding Medi-cal, Covered CA, Cal Fresh, Kaiser CHCP and other health access concerns. * Provide expertise, guidance, coordination, and technical direction to staff and outside agencies on complex case inquiries in a timely manner and manage any urgent coverage needs for a rapid resolution. * Perform other duties as assigned by management. Salary range: $28.23 - $40.44 Hourly

Qualifications

Required * Experience working with low-income, underserved families and children * Experience with Medi-Cal, Healthy Families, and other public benefits * Bilingual oral and written Spanish/English language skills * Strong verbal and written communication and active learning skills * Initiative, problem solving-solving skills, and time management skills * Desire to work with individuals from diverse ethnic, educational, and socioeconomic backgrounds * Interest in advocating to promote health care accessibility * Valid California Drivers License and Proof of Auto Insurance * Ability to learn complex policies and program rules of all the public health insurance programs.