POSITION: Pathway of Hope Case Manager
DEPARTMENT: Program, Del Oro Divisional Headquarters
LOCATION: Hayward, CA - (Hayward Office - Monday-Wednesday & will travel to Oakland Thursday-Friday)
SUPERVISOR: Pathway of Hope Coordinator
STATUS: Full Time, Non-Exempt
SALARY: $25/hour
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
BASIC PURPOSE
The Pathway of Hope (POH) initiative of The Salvation Army aims to provide strengths -based intensive case management services to families who desire to take action to break the cycle of intergenerational poverty and move from crisis to self-sufficiency.
The Case Manager will provide ongoing support and expertise through comprehensive assessment, planning, implementation, and overall evaluation of clients' needs utilizing the strength's-based perspective and motivational interviewing. The Case Manager will assess the housing, health, financial, and psychological needs of program participants, as well as collaborate with the Salvation Army Corps and community partners for a holistic and wrap around approach that will aim to meet identified goals in the client's individualized action plan and create an environment of stability and a network of support. The Case Manager will follow through on all assigned cases.
The Case Manager will be expected to keep track of case notes and case plans through the collection and reporting of client data into identified social services management system; WellSky Community Services. The Case Manager provides services according to the standards of The Salvation Army, that are culturally competent, ethical and promote a healthy, balanced lifestyle.
ESSENTIAL DUTIES AND RESPONSIBILITIES
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES:
PHYSICAL REQUIREMENTS:
Must be able to sit, walk, stand, bend, swat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Must be able to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Must be able to lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate a telephone, a desktop or laptop computer, as well as the ability to access the produce information from a computer, and to understand written information.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modifications or adjustment to the job
or work environment to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.
WORKING CONDITIONS:
It is important for the case worker to be highly motivated, and a self-starter. Most work will be done in the community, with some desk work. Business casual attire during office and client visits. May need to wear business attire for certain functions. Attendance in trainings and meetings is required.
MISCELLANEOUS:
The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. This document does not create an employment contract, implied or otherwise, other than "at will" employment relationship.